Standard delivery within the UK on all orders is £4.95, it takes around 3-5 working days.
THESE TIMEFRAMES ARE A GUIDE AND MAY BE AFFECTED DUE TO COVID POSTAGE DELAYS OR BREXIT BORDER DELAYS OUTSIDE OUR CONTROL.
If delivery is beyond our standard 3-5 working days there will be a notice of expected delivery on the individual product. We will also update you to confirm this estimate delivery date as soon as we receive your order.
We only exchange items if they are defective or damaged on receipt. Products should be inspected by the customer within 24 hours of delivery and any problems notified to us straight away.
We only accept returns of used goods in their original packaging. If you wish to return your items you must notify us within 14 calendar days of the receipt or your item and we will be happy to offer you an exchange or refund provided that the products are returned complete, in perfect unused condition and in the original packaging.
We strongly suggest that you use a parcel tracking service to return your item to us as responsibility will not be accepted for parcels lost or damaged in transit. Please ensure that you include your name and order number inside your parcel and that your items are packaged carefully.
Please contact our customer service team for a return address via email email@example.com. We typically respond to all emails within a few hours.
Please see our Terms & Conditions page for more detailed information.